Retrieve the Direct Debit Reversal Code (DDR Code)

Owned by Chloe Cocheteux (Deactivated)
Last updated: Dec 02, 2022 by Anita Stamenkovska (Unlicensed)

This guide will show you how to set up the configuration to retrieve the Direct Debit Reversal Code (DDR Code) from a bank statement file and copy it to the invoice for which the payment was reversed.

This configuration only applies to the import of the following types of bank statement files: 

  • CAMT.053
  • CAMT.054
  • PAIN002
  • CSV

Steps

  1. Go to Setup → Bank Reconciliation Setup → Bank Account Configuration.
  2. Edit the Bank Account Configuration you want to configure the retrieving of the DDR Codes for.
  3. Scroll down and go to Additional Parameters & Fields → Additional Fields subtab.
  4. Click on New Bank Statement Additional Fields button.
  5. The Bank Statement Additional fields page opens. 
    1. If your bank statement file has a CAMT.053 or CAMT.054 format:

      1. Copy the below query and paste it to the XML Path field:

        XPath for DDR Code
        /*[local-name()='Document']/*[local-name()='BkToCstmrStmt']/*[local-name()='Stmt']/*[local-name()='Ntry']/*[local-name() = 'NtryDtls']/*[local-name()='TxDtls']/*[local-name()='RtrInf']/*[local-name()='Rsn']/*[local-name()='Cd']
      2. From the drop-down under Bank Statement Transaction Field, select Additional Fields.
      3. From the drop-down under NetSuite Field, select DDR Code.
      4. Select Body for the Body or Line level field.
      5. Save the record. 
    2. If your bank statement file has a CSV format:
      1. Populate the CSV column field with the number of the column containing the DDR code in your CSV file.
      2. From the drop-down under Bank Statement Transaction Field, select Additional Fields.
      3. From the drop-down under NetSuite Field, select DDR Code.
      4. Select Body for the Body or Line level field. 
      5. Save the record. 


In case there are more than one DDR Code field available under the drop-down of the NetSuite Field, make sure to select the field that populates the NetSuite Field ID with CUSTBODY_FF_DDR_CODE.


Optional Steps

This optional step will show how to display the DRR Code filed in the invoice form.

  1. Go to Customization → Forms → Transaction Forms.
  2. Edit the invoice form you want the DDR Code field to be displayed in.
  3. Go to the Screen Fields subtab→ Main subtab.
  4. Check the Show box for the DDR Code field and select the Field Group.
  5. Save the record.