Introduction to the MailChimp Integration

Owned by Hylke Sluis (Unlicensed)
Last updated: Oct 17, 2019

This integration will allow you to synchronise relations (customers, contacts, etc) to MailChimp, with relevant fields.

It uses the concept of Groups in NetSuite. A Group in NetSuite will be synced to a List in MailChimp. A group allows users to define which group members should be synced in a flexible way. It could be based on criteria or a static group.

MailChimp Lists and NetSuite Groups could be a n-to-n relationship:

  • One group could be linked to multiple lists
  • Multiple groups could be linked to one list
  • Multiple groups could be linked to multiple lists

Installation

The bundle must be shared by ERP FastForward to your account number. Fast Four will only share the bundle if you have purchased an annual license. 

When the bundle is shared, please take the following steps to install the bundle:

  1. Go to Customization > SuiteBundler > Search & Install Bundles
  2. Search for MailChimp Integration or search on ID 198434.
  3. Click the line with bundle ID 198434.
  4. Install the bundle by clicking on Install Bundle twice and confirm by clicking OK.

Testing

Testing could be done using a NetSuite sandbox or production account. On the MailChimp side, one could easily create a MailChimp account for testing purposes.

Support

Support is provided through support@fastfour.com This documentation contains all relevant information for configuration of the integration. If it's not described, it's not possible, although one is free to try things out. In case there is a usage-related question, please refer to this documentation first.

In case there is a technical issue, please send the script logs to the support desk, along with a description of the issue and the exact steps to reproduce the issue. You can export the logs at Customization > Scripting > Script Execution Logs. Select script 'MailChimp ListBatchSubscribe'. Export to CSV.