Using the DPD integration was designed to be simple and quick. It works on Item Fulfillments, that are created from either a Sales Order or a Transfer Order.
Step-by-step guide
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- Make sure a shipping method is selected that starts with DPD or DPD UK
- Enter the Number of Packages. This determines the number of labels that are returned
- Save the item fulfillment
After saving, NetSuite sends the data to DPD and one or more labels and tracking numbers are returned.
Ater saving successfully:
- A button 'Print DPD Label' will appear. Click this button will open the PDF label(s) and open a print dialog. Set your (default) printer correctly and click Print.
- Under the Track & Trace subtab a Track & Trace record is stored for each package, with the T&T code
- All Track & Trace codes are stored in a field 'Track & Trace Number(s)', separated by a comma. Use this field to print on a PDF (f.i. packing slip) or email template
| Info |
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| Should DPD return an error, the error message is shown in a yellow Warning bar after saving the item fulfillment. If you are unsure how to resolve the error, you may contact support@fastfour.com for help, however often the error message relates to something at DPD. Therefore contacting DPD Support is often a quicker way to get an error resolved. |
| Info |
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| Once a label is generated, any update to the Item Fulfillment will not trigger new or changed labels. Contact your administrator to uncheck the checkbox 'DPD Has Label' to regenerate labels. |
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