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In the scenario column, find the one most applicable to the line in the bank statement. In the Description column is written how to configure the bank statement line to get the required result. In Mandatory Fields a summary is given of which fields need to be populated, next to the Select checkbox and the pre-populated fields.

ScenarioCounterpartyTransaction TypeDescriptionMandatory FieldsOptional Fields
Invoice payment from customerCustomerInvoice paymentIn the Name column, select a customer. In the popup that opens, select an invoiceName, Transaction(s)
Payment from customer without invoiceCustomerCustomer DepositIn the Name column, select a customer. Debit/Credit is set to Credit.Name
Invoice payment with deduction of creditCustomerInvoice paymentIn the Name column, select a customer. In the popup that opens, select first credit memo and then the invoice.Name, Transaction(s)
Refund a credit memoCustomerCustomer RefundIn the Name column, select a customer. In the popup that opens, select a credit memo. Debit/Credit is set to Debit.Name, Transaction(s)
Payment from customer without invoice, book on specific GL accountCustomerJournal EntryIn the Name column, select a customer; in the Select Account column, select a GL accountName, Select AccountTax Code
Expense report payment to employeeEmployeeBill PaymentIn the Name column, select an employee. In the popup that opens, select an expense reportName, Transaction(s)
Bill payment to vendorVendorBill paymentIn the Name column, select a vendor. In the popup that opens, select a bill.Name, Transaction(s)
Receive a payment on a vendor creditVendorDepositIn the Name column, select a vendor. In the popup that opens, select a vendor credit. Debit/Credit is set to CreditName, Transaction(s)
Bill payment with deduction of creditVendorBill PaymentIn the Name column, select a vendor. In the popup that opens, select a bill and a vendor creditName, Transaction(s)
Receive a payment from vendor without creditVendorDepositIn the name column, select a vendor. Debit/Credit is set to Credit.Name
Prepay a vendorVendorCheck & Vendor creditIn the name column, select a vendor. Debit/Credit is set to Debit.Name
Payment to vendor without billVendorCheckIn the name column, select a vendor; in the Select Account column, select a GL accountName, Select Account, Tax Code
Transaction without customer, vendor or employee
JournalIn the Select Account column, select an accountSelect AccountTax Code

Known limitations and alternate solutions

Not-supported scenarioAlternate solution
Receive a payment from employeeDo not select a value for Name. Select a value for Select Account. This will create a journal. After processing, open the journal and manually add the employee in the journal line.
Process a combination of vendor credit and vendor bill, resulting in a payment from a vendorKey is to first apply the credit to the bill, and only process the remainder of the credit: Edit the Vendor Credit in a separate tab. On the Apply subtab, select the bill(s). Go back to the bank statement and open the popup again. Now you should be able to only select the vendor credit.
Process a combination of credit memo and invoice, resulting in a refund to the customerKey is to first apply the credit memo to the invoice, and only process the remainder of the credit memo: Edit the Credit memo in a separate tab. On the Apply subtab, select the invoice(s). Go back to the bank statement and open the popup again. Now you should be able to only select the credit memo.
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