Page Comparison

The following steps must be taken to configure the DPD Integration.

...

1. Enter the following fields. Use the address as you are registered with DPD.
   1. DPD Account ID
   2. DPD City
   3. DPD Country Code
   4. DPD House No
   5. DPD Name1
   6. DPD Street
   7. DPD Zip Code
2. Click Save
3. Go to the same subsidiary record in View mode
4. Click 'Set DPD Credentials'
5. Enter the following fields:
   1. DPD Username
   2. DPD Password

   3. The field BASE-64 Auto Generated Value will automatically be populated. Copy/paste this value to the field DPD Base-64 Auth Header

Check Location Address

Go to the Location record of the warehouse you are configuring (Setup > Company > Locations).

Please check if the Address and Return Address are populated correctly (exactly as how they are registered with DPD).

Enable the fields and subtab on custom forms

The following fields and subtab should be enabled on the item fulfillment form:

• DPD Number of Labels: recommended to place on the main section of the item fuffillment form
• DPD Has Label: recommended to set the field to disabled on the Shipping or System Information tab
• Track & Trace Numbers: recommended to set the field to disabled on the Shipping or System Information tab
• DPD Label URL: recommended to set the field hidden on the Shipping tab
• Sublist DPD Track & Trace: recommended to show on the Shipping tab

The following fields and subtab should be enabled on the Return Authorization form (only if required when using the DPD integration for returns):

• DPD Shipping Method: recommended to place on the main section of the Return Authorization form (this field is necessary because the Return Authorization doesn't contain the standard Shipping Method field)
• DPD Number of Labels: recommended to place on the main section of the Return Authorization form
• DPD Has Label: recommended to set the field to disabled on the Shipping or System Information tab
• Track & Trace Numbers: recommended to set the field to disabled on the Shipping or System Information tab
• DPD Label URL: recommended to set the field hidden on the Shipping tab
• Sublist DPD Track & Trace: recommended to show on the Shipping tab

...

• Transaction: Item Fulfilment (edit)
• Transaction: Return Authorization (edit) (only if required when using the DPD integration for returns)
• Lists: Documents and Files (edit)
• Custom records: DPD Track & Trace

Label type

It's possible to select the label type during the creation of the shipment. The dropdown select isn't visible by default on the item shipment page. To make the field visible customize the form and go to the Screen field and the the tab custom. Check the checkbox on the line that states "DPD Printing Format". If wanted this field can be moved between elements.

Related articles

...