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| Not-supported scenario | Alternate solution |
|---|---|
| Receive a payment from employee | Do not select a value for Name. Select a value for Select Account. This will create a journal. After processing, open the journal and manually add the employee in the journal line. |
| Accept a deposit on a sales order | Select the customer in the Name column. This will create a customer deposit. After processing, open the customer deposit and manually add the sales order in the appropriate field. |
| Process a combination of vendor credit and vendor bill, resulting in a payment from a vendor | Key is to first apply the credit to the bill, and only process the remainder of the credit: Edit the Vendor Credit in a separate tab. On the Apply subtab, select the bill(s). Go back to the bank statement and open the popup again. Now you should be able to only select the vendor credit. |
| Process a combination of credit memo and invoice, resulting in a refund to the customer | Key is to first apply the credit memo to the invoice, and only process the remainder of the credit memo: Edit the Credit memo in a separate tab. On the Apply subtab, select the invoice(s). Go back to the bank statement and open the popup again. Now you should be able to only select the credit memo. |
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